Customer Support & Frequently Asked Questions

All of our programs are now hosted inside the Untamed Man Community, our private member area.

There is no membership fee or subscription required to create an account and access programs you have purchased.

1. If you already created an account, simply log in here.

2. If you have not created your account yet, use the link below to create one.

Create Your Account Now

First, make sure you are logged into the Untamed Man Community using the same email address you used when you purchased.

You should see all your programs under “my courses”.

If the program still isn't showing, contact our support team and we'll help get it added to your account.

Email: [email protected]

Please include:

• Your full name
• The email address you used when purchasing
• The name of the program you purchased
• Your order number, if available

If you purchased using PayPal and your PayPal email is different, please include that email as well.

You do not need to wait for the original access email.

You can create or log into your account here:

(note if you haven’t set up your account yet, just enter your email and choose ANY password you want)

Access the Member Area

Be sure to use the same email address you used when purchasing.

Once you log in, your purchased programs should appear in your account.

If they do not, contact support and we'll help you.

No problem.

Because your purchase is connected to the email entered during checkout, our system may not be able to automatically add the program to your account.

Contact our support team at: [email protected]

Please send us:

• Your full name
• The incorrect email you may have entered
• Your correct email address
• The program you purchased
• Your order number, if available

We'll use that information to locate your purchase and help you get access.

You can access the member area at the link below. If you haven’t set up your account yet, you’ll need to enter your purchase email and then choose ANY password you want to create your account.

Member Area Login

If you've forgotten your password, use the Forgot Password option on the login page.

Make sure you are attempting to log in using the email address connected to your account.

If you're still unable to log in, contact support.

No. All our programs are digital and instantly available inside our member's community here.

In most cases, yes.

We have moved our programs from several older member areas into the Untamed Man Community.

If you previously purchased one of our programs, you do not need to purchase it again simply because the old member area has been retired.

Create or log into your account here:

Access the Member Area

If your older purchase does not appear, contact support and provide as much information about your original purchase as possible.

Some of our older websites and member areas are no longer being updated and have been replaced by the Untamed Man Community.

You can access the current member area here:

Access the Member Area

If you purchased a program through one of our older websites and it isn't showing in your new account, contact support and we'll help locate your purchase.

Contact us at: [email protected]

Open the program you purchased inside the Untamed Man Community.

Your available lessons, ebooks, audio programs, field manuals, videos, bonuses, and other materials will be located inside the program.

Access the My Courses Section

Yes.

Whenever possible, all of your purchases will be available through the same Untamed Man account.

For this reason, we strongly recommend using the same email address for every purchase.

If you purchased different programs using different email addresses, contact support and we can help determine what is connected to each account.

Yes.

You can access the Untamed Man Community from your phone, tablet, or computer.

OPTIONAL: Add the Circle app

Depending on the product and when you purchased it, your payment may have been processed through Shopify, ClickBank, ThriveCart, PayPal, or one of our other payment providers.

If you're unsure where your order was processed, contact support with your name and purchasing email and we'll help locate it.

If you believe you accidentally purchased the same product more than once, contact our support team.

Please include:

• Your full name
• Your purchasing email
• The program purchased
• Any order numbers you have
• A brief explanation of what happened

We'll review the orders and help determine what happened.

If you see a charge you believe may be from one of our products but aren't sure what it is, contact support.

Please provide the email address you normally use when purchasing products from us, along with any information you can see about the charge.

Do not email us your full credit card number.

If your purchase is eligible for a refund under the guarantee offered when you purchased, contact:

[email protected]

Please include your name, purchasing email, program name, and order number if available.

Some purchases may have been processed directly through ClickBank or another payment provider and may be subject to that provider's refund procedures.

Once a refund has been processed, the time it takes to appear in your account depends on your bank, credit card company, PayPal, or payment provider.

We issue the refund within 24 hours, but YOUR BANK determines when the money is returned to your account. Some banks take 5-7 business days.

No.

The Untamed Man Community is the member area we use to deliver your purchased programs.

Creating an account does not automatically enroll you in a paid membership or subscription.

Most of our programs are sold as one-time purchases.

However, if you specifically purchased a subscription, membership, payment plan, coaching program, or another recurring offer, the billing terms would have been displayed when you enrolled.

If you're unsure whether a purchase is recurring, contact support and we'll check it for you.

Our subscription programs include:

• The Attraction Control Dashboard & Cheat Sheets
• The Mastermind Tactics Weekly Lessons
• The Social Training Lab Weekly Lessons

Again, most of our programs are sold WITHOUT any subscriptions. But if you’re not sure, message our support your order information and we’ll let you know.

If you have an active recurring subscription and would like to cancel it, contact:

[email protected]

Include:

• Your full name
• The email address you used when purchasing
• The name of the subscription

Our customer support team can help with:

• Accessing your account
• Locating purchases
• Billing questions
• Technical problems
• Missing programs
• General customer service issues

They are not able to provide personal dating or relationship coaching through customer support email.

If you purchased any of our programs you have access to our Untamed Man community. We have an ask advice/get feedback section.

Ask Advice / Get Feedback

If you have NOT purchased any programs from us, we recommend watching Bobby’s free videos on YouTube.

We have several coaches available to work with you one-on-one. You can learn more about coaching here:

Learn About Coaching